Privacy Policy

At Coogan London Limited we are committed to protecting and respecting the privacy of all our customers and visitors.

General Data Protection Regulation (GDPR)

As a data controller we collect various pieces of information about you. Information collected via Cookies is described below. Here is some additional information ...

Who is collecting the data?

Your data is collected directly by Coogan London Limited, a company registered in England.

What data is collected?

If you place an order we collect and store your name, address and email. We do not store any credit card data. If you subscribe to our mailing list, we store your name and email.

What is the legal basis for processing the data?

We need your data in order to fulfil your order and to provide you with customer service. We use your email address (with your consent) to inform you about relevant Coogan London products and services.

Will the data be shared with any third parties?

Yes but these are carefully selected partners that we use to provide our services to you. Each partner certifies that they comply with the GDPR. We use an email service provider (ESP) to send you marketing messages. We use a Customer Relationshop Manager (CRM) to provide customer service. We use a third party warehouse to dispatch your order.

How will the information be used?

We use an email service provider (ESP) to send you marketing messages. We use a Customer Relationship Manager (CRM) to provide customer service. We use a third party warehouse to fulfil your order and manage returns.

How long will the data be stored for?

The data is stored indefinitely.

What rights do you have?

You can unsubscribe any time or ask us to disclose what data we hold about you. You can ask us to expunge your record, in which case we will only keep data needed for tax records.

How can you contact us about your data?

You can email us at web@cooganlondon.com or write to us at Hoppingwood Farm, Robin Hood Way, London SW20 0AB.

Cookies

Our website uses cookies in order to function properly and collect browsing data. We collect browsing data to help improve your shopping experience and also tailor our services to you. Your data is kept secure and confidential. We will never sell it to third parties. We do however use secure third party tools to store and analyse the data.

This site will not function properly without cookies so if you do not want to use them please navigate away or close your browser. You may also wish to clear out your cookies. Here are various articles on how you might do this:

Please note these articles were written, and are hosted, by third parties. We are not responsible for the contents, nor the consequences of any actions taken as a result of visiting these links.

Hosted Cookies

These are cookies that are set by our website.
Group Name Purpose
Google Analytics __utma
__utmb
__utmc
__utmz
Collect anonymous aggregated traffic and source data. See http://www.google.com/policies/privacy/ for more information.
KISSmetrics km_ai
km_lv
km_uq
km_vs
kvcd
Collect information on how individual visitors use our site. See http://www.kissmetrics.com/user-privacy for further information.
AddThis __atuvc To provide social media sharing functionality on product pages. See http://www.addthis.com/privacy to learn more.
Magento CART
CATEGORY_INFO
COMPARE
CURRENCY
CUSTOMER
CUSTOMER_AUTH
CUSTOMER_INFO
CUSTOMER_SEGMENT_IDS
EXTERNAL_NO_CACHE
FRONTEND
GUEST-VIEW
LAST_CATEGORY
LAST_PRODUCT
NEWMESSAGE
NO_CACHE
PERSISTENT_SHOPPING_CART
POLL
POLLN
RECENTLYCOMPARED
STF
STORE
USER_ALLOWED_SAVE_COOKIE
VIEWED_PRODUCT_IDS
WISHLIST
WISHLIST_CNT
Critical functionality for our website and shopping cart.

Third Party Cookies

These are cookies that are set by third parties when you visit our website.
Group Name Purpose
AddThis bt2
di
dt
loc
uid
uit
__atuvc
To provide social media sharing functionality on product pages. See http://www.addthis.com/privacy to learn more.
Twitter guest_id
pid
Integration with and feeds from Twitter. See https://twitter.com/privacy for more information.
Facebook datr
reg_ext_ref
reg_fb_gate
reg_fb_ref
Integration with and feeds from Facebook. See https://www.facebook.com/help/360595310676682/ for further information.

This is not an exhaustive list as thirds parties may change their systems.